WORK CONTEXT

CESVI has a long-standing presence in the Middle East and North Africa, with project activities in Libya since 2011, in the Occupied Palestinian Territories (OPT) since 1994, and in Lebanon since 2001. Additionally, CESVI launched interventions in Turkey, North West Syria and Morocco in response to the two earthquakes that struck these countries in February and October 2023. The organization is also currently exploring the possibility of expanding operations in Syria.

As part of CESVI’s ongoing regionalization process, the definition and structuring of the MENA Region are currently underway. This role is expected to play a significant role in shaping and advancing this process. CESVI is positioning itself as a first responder in emergencies and a key actor in Protection and Education, building on its well-established work in protection and education in Libya to expand its presence in humanitarian crises across the MENA region.

Focus on Libya Mission

CESVI has been operating in Libya since 2011 as the first Italian NGO to take action, in the aftermath of the Arab Spring. Over the years, CESVI has developed relevant expertise on migration, and it has positioned itself as one of the most active protection actors in Libya by addressing protection needs and promoting the resilience of migrants, refugees, asylum seekers, IDPs and vulnerable host community members.

CESVI has developed a solid expertise in General Protection, Child Protection, Gender-Based Violence, MHPSS, Cash and Voucher Assistance, and Education in Emergencies through a set of activities aimed at preventing and responding to violence, exploitation and abuse against boys, girls, women, and men, while promoting their rights. CESVI is also active in promoting capacity building of Civil Society Organizations. CESVI operates across the country with key offices in Tripoli, Zwara, Misrata, and Benghazi. The position holder will work directly with the Regional Manager, Libya Head of Mission, PMs, and TU staff to enhance service quality throughout program implementation and support new project development.

Current projects:

-UNHCR: Protection and lifesaving assistance to refugees and asylum seekers (Tripoli)

-ECW: Education Cannot wait consortium providing education for children in Libya (Tripoli)

-UNICEF: Empowered: Enriching Children’s Live Through Education in Tripoli

-EU: PEERS III: Protection Enabling Environment and Resilience Services (Misrata, Zwara, Zliten)

-EU-MOI: Strengthening the protection and resilience of Sudanese refugees, migrants, asylum seekers, and host communities in Libya (country-wide)

JOB DESCRIPTION

The collaboration will start in March/April 2025

The main duty station is Tunisia (or home-based/remotely) ensuring 50% missions to Tunisia, Libya & countries in the Middle East (OPT and Syria currently managed by the HQ Emergency Unit) as well as other CESVI Country Programmes (i.e. Sudan) – based on requests.

The Head of Protection-Education Technical Unit (MENA Region) & GBV Specialist (Libya, ad interim) reports to the MENA Regional Manager.

This position works closely with HQ Protection Advisor, HQ Emergency Humanitarian Unit (ERHA_U), MENA Regional colleagues as well as Libya/Tunisia (LB/TN)-Mission’s staff, in particular: Head of Programme, Meal Specialist and Information Management Specialist.

The Head of Protection-Education Technical Unit coordinates 5 direct reports:

-Regional Child Protection (CP) Specialist – LB/TN

-Mental Health and Psycho-Social Support (MHPSS) Specialist – LB/TN

-Community-based (CB) Protection Specialist – LB/TN

-Education Specialist – LB

-GBV Technical Officer – LB

-GBV Specialist (position planned from Q3 2025) – LB/TN

Head of Protection-Education Technical Unit – Responsibilities (60%)

The position holderis responsible for providing technical direction and support to CESVI MENA Region to ensure high quality assistance and services in line with CESVI and donors’ strategies and requirements. H/she is responsible for ensuring overall program quality, including harmonized approaches, best practices and learning from MEAL data. The position supports new proposal writing based on the specific context, needs, and donor requirements and procedures. H/She supports the MENA Regional Manager and the Regional Team with the program planning, compliance, and high-quality program implementation regarding the following activities: child protection, protection monitoring, gender-based violence, community-based protection, cash-based interventions, education, supporting Civil Society Organizations, and other sectors based on the CESVI MENA region mandate and activities.

• Develop new and adapt existing protection SOPs, tools and guidelines when in cooperation with Technical Unit staff to ensure activities are in line with CESVI, donors, and international standards for each protection area CESVI is implementing in specific missions.
• In cooperation with MEAL, ensure continued functioning, use of and improvements to the community members and beneficiaries’ feedback and response mechanism, as well as information dissemination and communication with communities in line with a context sensitivity approach.
• Coordination with the Head of Programs to ensure alignment between technical and programmatic objectives
• Support the design of inclusive protection CFM and provide feedback for accountability improvements based on monthly analysis of CGF MEAL reports.
• Participate in Technical Unit staff recruitments in cooperation with the Regional Manager/HoM/ and/or other specialistsì
• Collaborate with program and TU colleagues to ensure protection learning events are conducted for implemented projects to document learnings and best practices for future programmes.
• In cooperation with TU staff and the HR, Learning and Development Specialist work on identifying learning and capacity building needs for protection staff, CSOs, and community members on relevant protection topics, and oversee the design of materials, training delivery plan, training quality, and outcomes.
• Conduct regular TU staff performance evaluations, develop individual capacity building plans, mentoring, and initiate improvement plans when needed.
• Actively participate in external coordination meetings such ad-hoc support for sectorial WG based on need and in support of the MEAL and Technical Specialists in case of absence.Support the MENA Regional Manager and ERHU Unit in donor relations, needs assessments, and proposal development, particularly for new country program launches or interventions in the MENA region, with a focus on Protection and Education.
• Draft comprehensive Protection and Education strategies at both country/mission and regional levels, ensuring alignment with ongoing and planned activities and projects.

GBV Specialist (ad Interim – Libya Mission) 40%

The GBV Specialist will directly manage the Libya-based GBV Technical Officer, will cooperate with GBV and Case Management Supervisors who oversee 10 experienced and well trained GBV caseworkers to ensure that GBV prevention and response service quality are in line with CESVI and international standards, and donor’s requirements.

• Developing tools for collecting information and assessing GBV protection concerns and vulnerabilities among communities, including their safety and security, access to services, or discrimination, and share findings with program and technical staff to ensure adequate support.
• Through coordination and information exchange with working groups, donors, CSOs, and a network of partners work on identifying social, security, economic, and cultural developments that have an impact on the GBV prevention and response environment and guide how those developments might affect ongoing interventions, including changes of the protection approach if needed.
• Lead GBV prevention and response cross-project activities, and support GBV Technical Officer with communication materials design (info sessions and awareness raising) on relevant topics.
• Act as PRIMEO GBVIMS+ CESVI Focal Point, regularly update GBVIMS+ matrix, analyse desegregated data, and conduct regular case audits.
• Regularly monitor quality of GBV assistance, including ad-hock case audit and GBV CW case load.
• Represent CESVI and participate in GBV Working Groups, regularly share updates for service mapping and referral pathways and with MEAL follow up the accuracy on ActivityInfo reporting relevant to GBV activities.
• Cooperate with MHPSS, Child Protection, and Community-based Protection Specialists on all GBV related areas, including developing cross cutting training materials and tools.

A dedicated GBV Specialist LB-TN is envisioned to be in place in Q3 2025.

ESSENTIAL REQUIREMENTS

• Degree in humanitarian assistance, social work, gender studies, human rights, international law, social studies, economics, international development or another appropriate field; Postgraduate degree in relevant field is preferred.
• Minimum 10 years of experience in protection or education humanitarian assistance, and management skills, 2 of which with international development or humanitarian organizations.
• Minimum 4 years of experience in identifying capacity building needs and designing learning tools.
• Demonstrated experience in providing relevant technical and programmatic contributions to humanitarian protection project design and proposals.
• Experience developing and delivering in-person and remote training on protection mainstreaming, humanitarian protection, and general protection topics.
• Experience with providing technical and managerial leadership to Regional Technical Unit team composed of MHPSS, Child Protection, Community-based Protection, Education specialists, and technical officers in the development and humanitarian settings (in-person and remotely).
• Demonstrated skills in writing reports, best practice, case studies, and lessons learned.
• Ability and willingness to work in remote and isolated locations with ever-changing security scenarios.
• Experience in monitoring systems relevant to protection interventions.
• Strong interpersonal and communication skills and ability to facilitate a collaborative environment among colleagues and stakeholders to promote effective coordination.
• Excellent problem-solving and analytical skills.
• Self-motivated, able to take the initiative, resilient, and able to work independently.
• Demonstrated attention to detail, ability to follow procedures, and meet deadlines.
• Fluency in English (written and spoken), Arabic preferred but not essential.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, Access, PowerPoint.

WE OFFER 

WORK CONTEXT

CESVI has a long-standing presence in the Middle East and North Africa, with project activities in Libya since 2011, in the Occupied Palestinian Territories (OPT) since 1994, and in Lebanon since 2001. Additionally, CESVI launched interventions in Turkey, North West Syria and Morocco in response to the two earthquakes that struck these countries in February and October 2023. The organization is also currently exploring the possibility of expanding operations in Syria.

As part of CESVI’s ongoing regionalization process, the definition and structuring of the MENA Region are currently underway. This role is expected to play a significant role in shaping and advancing this process. CESVI is positioning itself as a first responder in emergencies and a key actor in Protection and Education, building on its well-established work in protection and education in Libya to expand its presence in humanitarian crises across the MENA region.

Focus on Libya Mission

CESVI has been operating in Libya since 2011 as the first Italian NGO to take action, in the aftermath of the Arab Spring. Over the years, CESVI has developed relevant expertise on migration, and it has positioned itself as one of the most active protection actors in Libya by addressing protection needs and promoting the resilience of migrants, refugees, asylum seekers, IDPs and vulnerable host community members.

CESVI has developed a solid expertise in General Protection, Child Protection, Gender-Based Violence, MHPSS, Cash and Voucher Assistance, and Education in Emergencies through a set of activities aimed at preventing and responding to violence, exploitation and abuse against boys, girls, women, and men, while promoting their rights. CESVI is also active in promoting capacity building of Civil Society Organizations. CESVI operates across the country with key offices in Tripoli, Zwara, Misrata, and Benghazi. The position holder will work directly with the Regional Manager, Libya Head of Mission, PMs, and TU staff to enhance service quality throughout program implementation and support new project development.

Current projects:

-UNHCR: Protection and lifesaving assistance to refugees and asylum seekers (Tripoli)

-ECW: Education Cannot wait consortium providing education for children in Libya (Tripoli)

-UNICEF: Empowered: Enriching Children’s Live Through Education in Tripoli

-EU: PEERS III: Protection Enabling Environment and Resilience Services (Misrata, Zwara, Zliten)

-EU-MOI: Strengthening the protection and resilience of Sudanese refugees, migrants, asylum seekers, and host communities in Libya (country-wide)

JOB DESCRIPTION

The collaboration will start in March/April 2025

The main duty station is Tunisia (or home-based/remotely) ensuring 50% missions to Tunisia, Libya & countries in the Middle East (OPT and Syria currently managed by the HQ Emergency Unit) as well as other CESVI Country Programmes (i.e. Sudan) – based on requests.

The Head of Protection-Education Technical Unit (MENA Region) & GBV Specialist (Libya, ad interim) reports to the MENA Regional Manager.

This position works closely with HQ Protection Advisor, HQ Emergency Humanitarian Unit (ERHA_U), MENA Regional colleagues as well as Libya/Tunisia (LB/TN)-Mission’s staff, in particular: Head of Programme, Meal Specialist and Information Management Specialist.

The Head of Protection-Education Technical Unit coordinates 5 direct reports:

-Regional Child Protection (CP) Specialist – LB/TN

-Mental Health and Psycho-Social Support (MHPSS) Specialist – LB/TN

-Community-based (CB) Protection Specialist – LB/TN

-Education Specialist – LB

-GBV Technical Officer – LB

-GBV Specialist (position planned from Q3 2025) – LB/TN

Head of Protection-Education Technical Unit – Responsibilities (60%)

The position holderis responsible for providing technical direction and support to CESVI MENA Region to ensure high quality assistance and services in line with CESVI and donors’ strategies and requirements. H/she is responsible for ensuring overall program quality, including harmonized approaches, best practices and learning from MEAL data. The position supports new proposal writing based on the specific context, needs, and donor requirements and procedures. H/She supports the MENA Regional Manager and the Regional Team with the program planning, compliance, and high-quality program implementation regarding the following activities: child protection, protection monitoring, gender-based violence, community-based protection, cash-based interventions, education, supporting Civil Society Organizations, and other sectors based on the CESVI MENA region mandate and activities.

• Develop new and adapt existing protection SOPs, tools and guidelines when in cooperation with Technical Unit staff to ensure activities are in line with CESVI, donors, and international standards for each protection area CESVI is implementing in specific missions.
• In cooperation with MEAL, ensure continued functioning, use of and improvements to the community members and beneficiaries’ feedback and response mechanism, as well as information dissemination and communication with communities in line with a context sensitivity approach.
• Coordination with the Head of Programs to ensure alignment between technical and programmatic objectives
• Support the design of inclusive protection CFM and provide feedback for accountability improvements based on monthly analysis of CGF MEAL reports.
• Participate in Technical Unit staff recruitments in cooperation with the Regional Manager/HoM/ and/or other specialistsì
• Collaborate with program and TU colleagues to ensure protection learning events are conducted for implemented projects to document learnings and best practices for future programmes.
• In cooperation with TU staff and the HR, Learning and Development Specialist work on identifying learning and capacity building needs for protection staff, CSOs, and community members on relevant protection topics, and oversee the design of materials, training delivery plan, training quality, and outcomes.
• Conduct regular TU staff performance evaluations, develop individual capacity building plans, mentoring, and initiate improvement plans when needed.
• Actively participate in external coordination meetings such ad-hoc support for sectorial WG based on need and in support of the MEAL and Technical Specialists in case of absence.Support the MENA Regional Manager and ERHU Unit in donor relations, needs assessments, and proposal development, particularly for new country program launches or interventions in the MENA region, with a focus on Protection and Education.
• Draft comprehensive Protection and Education strategies at both country/mission and regional levels, ensuring alignment with ongoing and planned activities and projects.

GBV Specialist (ad Interim – Libya Mission) 40%

The GBV Specialist will directly manage the Libya-based GBV Technical Officer, will cooperate with GBV and Case Management Supervisors who oversee 10 experienced and well trained GBV caseworkers to ensure that GBV prevention and response service quality are in line with CESVI and international standards, and donor’s requirements.

• Developing tools for collecting information and assessing GBV protection concerns and vulnerabilities among communities, including their safety and security, access to services, or discrimination, and share findings with program and technical staff to ensure adequate support.
• Through coordination and information exchange with working groups, donors, CSOs, and a network of partners work on identifying social, security, economic, and cultural developments that have an impact on the GBV prevention and response environment and guide how those developments might affect ongoing interventions, including changes of the protection approach if needed.
• Lead GBV prevention and response cross-project activities, and support GBV Technical Officer with communication materials design (info sessions and awareness raising) on relevant topics.
• Act as PRIMEO GBVIMS+ CESVI Focal Point, regularly update GBVIMS+ matrix, analyse desegregated data, and conduct regular case audits.
• Regularly monitor quality of GBV assistance, including ad-hock case audit and GBV CW case load.
• Represent CESVI and participate in GBV Working Groups, regularly share updates for service mapping and referral pathways and with MEAL follow up the accuracy on ActivityInfo reporting relevant to GBV activities.
• Cooperate with MHPSS, Child Protection, and Community-based Protection Specialists on all GBV related areas, including developing cross cutting training materials and tools.

A dedicated GBV Specialist LB-TN is envisioned to be in place in Q3 2025.

ESSENTIAL REQUIREMENTS

• Degree in humanitarian assistance, social work, gender studies, human rights, international law, social studies, economics, international development or another appropriate field; Postgraduate degree in relevant field is preferred.
• Minimum 10 years of experience in protection or education humanitarian assistance, and management skills, 2 of which with international development or humanitarian organizations.
• Minimum 4 years of experience in identifying capacity building needs and designing learning tools.
• Demonstrated experience in providing relevant technical and programmatic contributions to humanitarian protection project design and proposals.
• Experience developing and delivering in-person and remote training on protection mainstreaming, humanitarian protection, and general protection topics.
• Experience with providing technical and managerial leadership to Regional Technical Unit team composed of MHPSS, Child Protection, Community-based Protection, Education specialists, and technical officers in the development and humanitarian settings (in-person and remotely).
• Demonstrated skills in writing reports, best practice, case studies, and lessons learned.
• Ability and willingness to work in remote and isolated locations with ever-changing security scenarios.
• Experience in monitoring systems relevant to protection interventions.
• Strong interpersonal and communication skills and ability to facilitate a collaborative environment among colleagues and stakeholders to promote effective coordination.
• Excellent problem-solving and analytical skills.
• Self-motivated, able to take the initiative, resilient, and able to work independently.
• Demonstrated attention to detail, ability to follow procedures, and meet deadlines.
• Fluency in English (written and spoken), Arabic preferred but not essential.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, Access, PowerPoint.

WE OFFER

• Contract duration: 12 months, renewable
• Salary: €3.600-3.800 monthly/gross
• House allowance: €550 per month provided for non-home-based collaborators
• Insurance coverage
• 1 round-trip flight each 12 months
• Refund up to €230 for visa renewal flight fares

SAFEGUARDING

CESVI has a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of our staff, related persons or partners.

CESVI commitment to being a safe organization begins with the staff recruitment process which includes meticulous checks, such as criminal records checks or check disclosure of previous convictions, to ensure children and vulnerable people are safeguarded and abuse is prevented. Safeguarding checks are part of the selection process performance.

HEALTH SAFEGUARDING

CESVI pays particular attention to safeguarding the health of all the human resources of the Organisation. Therefore, in order to protect its staff, an assessment of their suitability for the position in each mission is carried out before departure. Such assessment is done by the Occupational Doctor of the Organisation, who will also examine the vaccination coverage.