INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Internal Control and Oversight Specialist (ICOS)

Code: 00-9392

Duty station: Home-based 20%, roving in INTERSOS Missions 80%

Starting date: 16/09/2024

Contract duration: 12 Months

Reporting to: Internal Auditor (when home-based), Head of Mission (when in mission)

General context of the project

INTERSOS is a humanitarian organisation founded in 1992, working on the frontlines of crisis situations. In its countries of operation, INTERSOS intervenes to assist the most vulnerable populations affected by conflicts, extreme poverty, natural and manmade disasters in challenging and hard-to-reach areas, where the humanitarian needs continue to be the greatest and where the humanitarian presence is often weak. In such contexts, INTERSOS focuses on providing forcibly displaced populations and host communities with life-saving humanitarian assistance, in the areas of Protection, Health & Nutrition, as well as WASH and Shelter.

INTERSOS operations are guided by its Code of Conduct and by the humanitarian principles of humanity, neutrality, impartiality, and independence. Every intervention is characterized by the centrality of the human being, the principle from which INTERSOS values descend. Specifically, INTERSOS is borderless, impartial, independent, sensitive to local cultures, attentive to local capacity, professional in solidarity, and transparent. INTERSOS also adheres to the Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief.

General purpose of the position

The Internal Control and Oversight Specialist (ICOS) is responsible to provide operational management to conduct the investigation activities for allegation of misconduct, and to oversee the internal control mechanism aimed to prevent misconduct.

This specific ICOS will work from home for 20% of the time, with deployments in the field aimed to work for a couple of months on specific missions and specific dossier. The missions will be identified through the collaboration. The confirmed missions so far are Nigeria and Afghanistan.

Main responsibilities and tasks

Management of the complaints concerning misconduct of National Staff in collaboration with HR Department

Keeping the database of the managed complaints updated and available.

Refer to relevant actors and senior managers in case of misconduct or breaches of the rule, following the established pathways.

Technical assistance and support are provided to the senior management in the mission for investigative and fraud prevention activities.

Field spot check

Implements and carries out in coordination with the logistics department and the two supervisors mentioned above the processes of ethical and compliant procurements from the threshold of ITB-5 procedure and above, following the Procurement manual and the SOPs.

Specific duties:

Conduct investigations (at the National level) related to complaints in compliance with INTERSOS internal policies and producing all relevant investigation documents;

Immediate refer to the PSEA focal point in the mission and PSEA Coordinator in HQ for any SEAH (sexual exploitation and abuses, harassment) suspected or confirmed incident.

Immediate referral of survivors of SEAH to the relevant actors in the Mission for follow-up.

Plans organizes, and conducts investigations, following the applicable rules, involving a preliminary assessment of the complaint/allegation, interviews of staff and third parties, review of documentary and electronic information, analysis of the facts, organization of the evidence, and determines the appropriate

presentation of investigative results including the preparation of reports;

Prepares and edits required written outputs with logical and clear indications of investigative findings, facts, circumstances, conclusions, and recommendations to support management decisions regarding disciplinary or corrective action. Written outputs include investigative plans, records of interviews, and investigative reports;

Maintains effective and regular communication with the Internal Auditor and PSEA Coordinator in HQ;

Participates in awareness and training activities on preventing, detecting, and reporting fraud and corruption in INTERSOS and carries out ad hoc controls and checks. Specifically, verify the correct application of INTERSOS procedures concerning the procurement of goods, works, and services and the use of assets owned by the Organization. In particular:

Carry out vendors’ offers and physical address verification for procuring goods, services, or works from the threshold of the ITB-5 procedure before POs/contracts are signed by the contracting authority referring to the SOP.

For procurements with a threshold above the ITB-5 procedure, ensure the conformity (documented) of the

selected samples with the technical specifications outlined in the tender dossier given to the suppliers before contract awarding.

Ensure the integrity of the sealed bids before their opening by the committee.

Enable/enforce an effective reporting mechanism regarding potential procurement mismanagement.

Performs the above-listed duties within the assignment period in other Missions where INTERSOS is operating.

Performs other duties as required.

Required profile and experience

Education

• Advanced university degree (Master’s level) in investigation, law, management, finance, audit, or a related field such as Procurement Logistics and Supply Chain Management, etc

Professional Experience

• Five years of relevant experience in fact-finding/investigatory work preferably, but not limited to, misconduct and wrongdoing by employees, suppliers, and partners organizations, including fraud and other forms of corruption, using investigation techniques and procedures.
• Minimum 3 years of relevant working experiencewith at least 1 years in senior accountability role.

Professional Requirements

• Proficiency in reporting
• Proficiency in MS Office (i.e., Word, Excel, outlook etc.)
• Planning and Organizing (ability to work under pressure to meet tight deadlines, with peaks of heavy workloads
• Strategic vision
• Driving and achieving results
• Teamwork (Ability to delegate and work in a team)

Languages

• English proficiency, French is an asset.

Personal Requirements

• High integrity.
• Excellent Communication Skills.
• Relationship building.
• Very good diplomatic & negotiation skills.
• High Flexibility and adaptability.
• Ability to take initiative.
• Problem solving and decision making; ability to create solutions to operational problems.
• Leadership: developing and motivating staff.
• Humanitarian motivation and commitment to INTERSOS values.
• Respect of INTERSOS policies and procedures.
• Strong commitment to beneficiaries’ best interests.

HOW TO APPLY:

Interested candidates are invited to apply following the link below: https://www.intersos.org/en/work-with-us-hq/#intersos-vacancy-headquarters/vacancy-details/664c489d3e2941002840c897/ 

Please note that our application process is made of 3 quick steps: register (including your name, email, password and citizenship), sign-up and apply by attaching your CV in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS. 

Please also mention the name, position and contact details of at least three references: two line managers and one HR referent. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.